That Little Extra Value Makes The Huge Difference
Published March 24th, 2008In a post worthy of Ernesto Seth Godin makes a great case for how “the great restaurant” gets that way: by adding great value.
I love it when I find examples of this.
It’s the travel agent (mine, in this case: Jim Hurlburt of Tradewinds Travel in Tequesta, Florida) whose customer-focused, value-added service takes his competitors (and [...]