Comments on: Empathy and the Teddy Bear

By: The “Value Difference” Of Empathy, Part 2 | Bob Burg

The “Value Difference” Of Empathy, Part 2 | Bob Burg — Thu, 15 Jul 2010 11:49:32 +0000

[...] fixing a CT Scan machine — he first brought the frightened little four-year-old patient a teddy bear from the gift store, calming and assuring not only her, but her parents and the nurses and technicians [...]

By: Jim Sutton

Jim Sutton — Sun, 23 May 2010 14:33:36 +0000

Bob,

Thanks for another concrete example of the ideas in action.

Jim

By: Nancy

Nancy — Fri, 21 May 2010 18:57:15 +0000

Bob, thank you for sharing.

As a Visiting Angel, I get to work with and see many “Shawn Baileys,” as we know the importance of a single moment – sometimes defining, sometimes final. I just wish the Teddy Bear effect would spill into other industries that take for granted the importance of defining a moment.

By: Bob Burg

Bob Burg — Fri, 21 May 2010 09:34:38 +0000

I agree, Steve. The world can use a LOT more Shawn Baileys!!

By: Steve Cooper

Steve Cooper — Fri, 21 May 2010 09:27:16 +0000

Makes me want to know Shawn Bailey. Maybe he’ll move into the neighborhood. We praise God for people llike Shawn.

By: Bruce

Bruce — Fri, 21 May 2010 07:54:49 +0000

What a wonderful story, Bob. Great example for us all to emulate. Thanks for sharing.

By: Bob Burg

Bob Burg — Fri, 21 May 2010 00:05:37 +0000

Thank you, Martin. I think you summed it up perfectly!

Leticia, thank you, my friend.

I appreciate that Connie. And thank you again for having me on your show yesterday.

By: Connie Bennett

Connie Bennett — Thu, 20 May 2010 23:42:52 +0000

What a wonderful story, Bob. Great example for us all to emulate. Thanks for sharing.

By: Leticia Dominguez

Leticia Dominguez — Thu, 20 May 2010 22:27:23 +0000

Enjoyed this very much.

By: Martin Laschkolnig

Martin Laschkolnig — Thu, 20 May 2010 22:06:04 +0000

Great story – that’s the way you build advocates for your business. But even more it allows you to live from your heart – earning good by doing good. This is to me being human at it’s best.

best wishes, Martin